Frequently Asked Questions

Find answers to the most asked questions about your purchase, order or shipping

Remanufactured Unit Charge Back Guide*
Hole or crack in case or housing:
	-Transfer case	25%
	-Transmission	25%
	-Differential (Bad Spindle, Crack/Hole in Housing)	50%
	-Differential (Missing Caps)	100% (no credit)
Disassembled units/Missing parts		$150 charge
Exploded unit		50%
Oil not drained completely		$50 charge
Core returned without shipping tote		$150 charge
Shipping tote returned without core		$50 credit
Tote hardware not returned (Straps, insert, foam)		$25 charge
Remanufactured unit not like for like		100% (no credit)