Garage Customer Service Center
Back to Main Menu
Customer Service Center

Free Shipping on Orders $99 or More! *UPS Ground    Shop Now

Buy Now, Pay Later with PayPal    Shop Now

Now Hiring!    Join The RANDYS Team!

Frequently Asked Questions

Find answers to the most asked questions about your purchase, order or shipping

SHIPPING POLICIES

  • Same Day Shipping requires an order to be submitted before Shipping Cut Off Times (listed below), including Next Day Air and expedited order requests.
  • Orders placed on weekends or National Holidays will be shipped the following business day.
  • To save you money on shipping, parts will be shipped to you from the closest warehouse location with quantity in stock. (If quantities are unavailable in your closest warehouse, parts will ship from the next closest warehouse at the appropriate shipping rates).
  • FOB Shipping Point

SHIPPING CUT OFF TIMES

 

Washington

  • UPS (all services) 4:00PM PST
  • FedEx (Express) 2:00PM PST
  • FedEx (Ground) 4:00PM PST
  • OnTrac 1:00PM PST

 

California

  • UPS (all services) 4:00PM PST
  • OnTrac 4:00PM PST

 

Tennessee

  • UPS (all services) 2:30PM CST
  • FedEx (Express) 12:30PM CST
  • FedEx (Ground) 2:30PM CST

 

Kentucky

  • UPS (all services) 2:30PM EST
  • FedEx (Express) 12:30PM EST
  • FedEx (Ground) 2:30PM EST

 

Zumbrota, MN

  • USPS (all services) 1:30PM CST
  • FedEx (Ground) 3:00PM CST
  • UPS (Ground) 4:00PM CST
  • Speedee 4:00pm CST

 

Texas

  • UPS (all services) 2:00PM CST
  • FedEx (Express) 12:30PM CST
  • FedEx (Ground) 2:00PM CST

*RANDYS Worldwide Automotive has a long-standing relationship with UPS and can handle any international freight order (US address only for online purchases). Quoted online shipping costs are based on published UPS shipping rates and available inventory at closest warehouse.

SHIPPING FEES

  • RANDYS Worldwide Automotive uses published rates on all shipping.
  • Orders that are eligible for Free Shipping are still subject to handling fees (see below).

TAXES

  • We are required to charge tax on all orders into WA, TN, CA, & KY. The taxes are automatically added and charged accordingly to state requirements.

HANDLING FEES

  • An $8.50 shipping and handling fee may apply for certain but not all shipping or freight types.

RANDYS Worldwide reserves the right to update, modify, change, or alter our shipping policy at our sole discretion with or without notice.